Research Computing Centre

Service Desk

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RCC Service Desk
9am—5pm (AEST) weekdays
rcc-support@uq.edu.au

The RCC Service Desk is open 9am—5pm (AEST) weekdays (except for UQ holidays and closures). 

General support information

Support requests from UQ and partners about HPC Bunya, and other RCC-supported hardware, software platforms and workflow tools, should be made to the RCC Service Desk by emailing: rcc-support@uq.edu.au. You can expect an acknowledgement email to follow shortly.  

Applications for accounts from new users should be made by following the steps outlined in the 'Getting an Account' section of the relevant technology under the ‘Systems’ tab of this website, e.g., for Bunya.

For help with the ARDC Nectar Research Cloud, please visit its Support Centre webpage. Please note the Queensland node is now known as The University of Queensland node of the ARDC Nectar Research Cloud, and was formerly known as QRIScloud.