Service Desk

The RCC Service Desk is open 9am—5pm (AEST) weekdays (except for UQ holidays and closures). 

Support requests from UQ and QCIF users of Bunya, Wiener and general RCC matters should be made to the RCC Support Desk by emailing: rcc-support@uq.edu.au. You can expect an acknowledgement email to follow shortly.  

Applications for accounts from new users should be made by following the steps outlined in the 'Getting an Account' section of the relevant technology under the ‘Systems’ tab of this website, e.g., for Bunya and Wiener. 

For help with QRIScloud, please visit the QRIScloud website's Support webpage. 

For general enquiries about RCC (this excludes technical, Bunya and Wiener support requests, these are required to be submitted to rcc-support@uq.edu.au), email rcc-admin@uq.edu.au or phone: +61 7 3365 8350.